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Success Stories

Patient Feedback And Reviews

We encourage all our patients to leave feedback at the practice or online so that we can ensure that we are meeting our promises and to look for any areas in which we can improve. Currently the Pain Free Dentistry Group has more than 500 five star reviews on Google and over 250 Five star reviews across Facebook. Here are a selection of some of those reviews.
4.9
Based on 5651 reviews
Excellent dental practice all staff are very welcoming and non judgemental , th dentist Jane Napier and jade her assistant who extracted my tooth was very good I defo recommend this dental practice also the front of house receptionist is a very welcoming lady who reassures u
My husband & I had an initial consultation to register as new patients.We had a thorough discussion about the practice, our options if we wanted to go ahead, the initial examination & review by a dentist, & the costs. We were happy to proceed & will be attending these appointments shortly.Everyone we encountered was friendly & knowledgeable.Thank you for all your help.
Came in yesterday to get fillings with Jack. From the minute I walked in reception staff were so welcoming and made me feel at ease straight away.Jack and his dental nurse Audrey were great and so attentive. Always checking in and making sure I was doing okay or need a breather. They offered me a comfort menu to help with feeling nervous which was amazing and totally took my mind off what was going on. Could not recommend this dental practice enough and looking forward to continuing my treatment with them!!
I was a bit worried before my initial appointment as the experiences I've had with dentists weren't great. After a couple of session it completely changed my view. Every time I've gone in I've always felt so relaxed. It has been an amazing experience and I cannot wait to go back!
I can be quite fussy with my dental care but I cannot thank Thurga and Emma enough for the incredible treatment i received recently. I would highly recommend to anyone who gets apprehensive around dentist appointments
My son had great experience undergoing his Invisalign treatment which was organised and carried out both effectively and professionally by Dr Jasmine Tolat. His treatment lasted about 8 months and was seamless, all of the appointments throughout the treatment were efficient and helpful, all of my questions were answered and communicated very well. He is very happy with the results and it has improved his life heavily.
I approached Dentistry@ Century House a year ago and together we drew up a plan to renew my confidence and give me a smile I could be proud of. Prices were extremely competitive and once everything was agreed upon my preparation and treatment began. Fast forward 12 months and im delighted with the outcome. So much so I go back next week for further treatment and improvements. The staff are super friendly, very professional and nothing is ever an issue. Courtney and Fraser are a credit to the practice. Always available whenever a query arises.
Firstly very friendly, knowledgeable and helpful staff at the front desk. The dental hygienist, Mr Nagarikanti, was extremely skilled in the detailed checks/plaque removal/buffing and was most mindful of my comfort during the process, (by far the best I have experienced - at some other dental practices the result has been tender gums and discomfort during and after).The dentist, Mr O'Neill was also excellent, being thorough and made my visit stress free.Both of them, together with their respective dental assistants, kept me informed of what was going to happen next and detailed the progress.Although I have always been a little apprehensive about visiting the dentist I have absolutely no qualms regarding future appointments, would highly recommend North Bridge Dental.
Hi Thurga and Emma - what an amazing job you both have done helping me to overcome so many of my anxieties. On my first visit, you both listened carefully to my concerns and made sure that there was less water pressure, I wasn’t tilted too far back and was also given loads of breaks. On my second visit with you, I was so aware that you had remembered all of my many worries and throughout my treatment you both made sure that I was totally comfortable. You also praised me for doing well throughout my appointment and how I’d been brushing my teeth. You suggested loads of advice so that I can continue to better look after my oral health. You both tried so hard to make me feel welcome and visiting a couple of friends. Thank you again. What a team!!!!
Highly recommend Ali ar Dentistry @ no3. From start of consultation, through every treatment, he explained every step. All the staff were great, from reception to nurses. My transformation is incredible. My new crowns look so natural now!
I can't recommend North Bridge highly enough.Excellent, friendly and most of all painless treatment.I have just had a new crown fitted and am absolutely delighted with the results.Many thanks to Michelle and her assistant.
I went to this practice needing quite a bit of work done on my teeth. Confidence at an all time low. I had read reviews that made me choose them and choose Gerry and I am so pleased I did 🙂 he was honestly so helpful and non judgmental that I went with his suggestions on what was the best way forward for me and I am so happy with what his work that I would honestly 100 percent recommend choosing him and the whole tooth doctor team. Thanks Gerry and all of your team at the practice.Lynn
I had such a great experience at Cherrybank Dental Spa. I went for a full examination and felt looked after from the moment I walked through the door. Rami was so professional, explained everything super clearly and was always checking that I was ok. 10/10 recommend. Thanks so much Rami and the team!
Thank you, thank you, thank you to Jamie and the whole team at Dentistry on the square.I cannot recommend the practice enough. As someone who had avoided the dentist for years, ashamed to even mention the word teeth, I now find myself smiling at every opportunity possible.Jamie, you have genuinely changed my life! Thank you for everything, for giving professional, honest advice right from the start. you put together a treatment plan that was tailored specifically for me, making sure I was fully involved and happy with every decision.I have not had the wow/double take/shock reaction from my family and friends as I smile, instead, the comments have been about how happy, radiant and healthy I look.My experience has been incredible right from the start, who would have thought you could look forward to going to the dentist!?The best part of all, I have finally got my smile back and could not be happier to show it off 😄
I can’t recommend Dentistry on the Square enough. I used to be so nervous about going to the dentist, but Daryl and the team completely changed that.Daryl was amazing throughout, explaining every step of my Invisalign treatment, answering all my questions, and making me feel so comfortable during every visit. The difference in my smile is incredible, better than I ever imagined. I finally have teeth I’m proud to show off.A huge thank you to Daryl and the whole team. I’m absolutely delighted with the results!
I've had a phobia of the dentist my entire life, so completing a full Invisalign treatment is something I never thought I'd say. From start to finish, the whole process was so smooth, and somehow I actually found myself looking forward to my appointments. Daryl has been absolutely fantastic throughout, making every visit feel relaxed and straightforward. The treatment involved having teeth removed and fillings replaced, which would have had me running a mile before, but it was completely pain-free throughout with time taken to numb before jags. I also had no idea you could pay up on finance, and if I'd known that sooner I would have done this years ago. Now that it's done, it's honestly a bit surreal not feeling the need to hide my mouth every time I smile. I can't recommend them highly enough. If you've been putting off dental work because of anxiety, this is the place to go.
Having not visited a dentist in many years, I had to have an extraction today and can only thank dentist Jack and his nurse Audrey for the most pain free and stress free experience. Jack was so professional explaining the whole process to me and nothing was too much trouble to him and the whole team. Thank you all.
I was thinking about getting veneers for a while. I did my research before making the decision to go with Dentistry on the Square. It was the best decision I ever made. My experience at Dentistry on the Square from start to finish was amazing. Jamie is very knowledgable and talks you through the process and timescales expected. I was pleasantly surprised at how quickly the full process completed. Each procedure was pain free, with complimentary comfort options available. I am extremely happy with my veneers and can’t recommend Jamie and the dentist as whole enough. The staff are also super friendly and accommodating. I will be back 🫶
Massive thank you to Fraser and the rest of the team at Dentistry @ Century House ! I got exactly what I asked for and couldn’t be happier with the results from my bonding , whitening and bridge. Thanks so much again
I had 3 crowns replaced by Rebecca at Dentistry @No 3. Very professional treatment from start to finish , no pain at all and always explained everything she was doing , I would highly recommend the practice and Rebecca if you are looking to have any dental treatment and a pain free experience! 10/10
Dentistry on the Square is a fantastic practice, everyone is so friendly and professional.I have been going to this practice for a number of years now, fantastic practice and fantastic staff.i have had my treatment the last few times by Alison, I can honestly say she is tremendous at her job.
I booked an emergency appointment, and I was seen that same day. The staff listened to my concerns, and allowed me to be upset/distressed when the procedure happened without making me feel silly.Within 30m, they had a rotten tooth out, and it was overall a good experience. They take time to make sure you aren't in pain, and so far, the healing process has been extremely smooth.Thank you to the team for such empathetic, talented work.
I had my quarterly hygienist appointment with Laura yesterday and she was fantastic. She’s incredibly knowledgeable, kind, and compassionate, with a calm and reassuring manner that immediately puts you at ease. She explained everything clearly and provided excellent care throughout. Laura is a real credit to the practice and I wouldn’t hesitate to recommend her to anyone. Five stars!
A fantastic experience and results so far. Honest and clear advice and treatment options, I felt informed at every stage of my treatment. Lynsay and Jonathan have both been professional and friendly, would definitely recommend.
Daryl has been the best throughout this whole process. It is always a lovely and welcoming environment & I couldn't be happier with the results. All of the staff have been great and made the process so easy!
I’m so thankful to Yohan Wijesuriya and Jenna Scoular for making my (filling) appointment a fantastic experience - as I was very nervous and they immediately put me at ease. They explained every step throughout. I’m not anxious about any future appointments at all.The whole team are lovely. I’d highly recommend St Andrews Dental Care - especially if you are anxious about your appointments. Thank you!
I had an amazing experience at Cherrybank Dental Spa.First, the office itself is very nice and has a warm cosy feel to it.Second, Rami the dentist, was very welcoming, professional and helpful. He and his assistant Olivia, quickly and efficiently gave me a full dental examination along with X-Rays and 3D imaging scans. After the 3D imaging was complete Rami was able to show me my teeth and where they needed to be cleaned, specifically for me.Rami went above and beyond during my examination, even doing a minor retainer repair and a quick cleaning and descaling around the retainer area where he was doing the repair.I would absolutely recommend anyone to go to Cherrybank dental and see Rami, he was thorough, helpful and very personable.All the staff were very friendly and the overall vibe of the place was amazing.
What a pleasure to have a hygienist session with Thurga yesterday. So skilled and professional while also friendly and engaging as she explained the procedure,what was going on in my mouthand gave advice for improving my detal care.
I was on holiday in Dunoon and had the misfortune to break a piece of a tooth. I was able to get an emergency appointment the same day. Friendly staff and the first truly pain free filling l ever had.Thank you
Andy and the rest of the staff put a very nervous patient at ease. The treatment was first class, every step was explained to me, the treatment I received has given me my self confidence back. I can't thank everyone involved with dentistry on the Clyde enough
Second time at this dentist and the experience was excellent. Great service from Morven and all the team. I have just finished my dental treatment at the Gourock practice and I delighted with the result. 5 star pain free treatment thanks to all
Went in for emergency appointment last week, got an appointment to have extraction today and just had it done. Pain free as promised, what a huge relief from a broken tooth with shooting nerve pain for months on end. Extraction was pain free and very quick and efficient. All staff are really nice and my dentist was also brilliant. I'm TERRIFIED of the dentist and they really did put me at ease. If your suffering with toothache, just bite the bullet and go here! It really is pain free and totally worth it! And not as scary as you think
I’ve been attending Dentistry on the Clyde for almost nine years and can honestly say I’ve had no pain for any treatment.The whole team are professional and kind, including Liz and her colleagues at reception, and that means a lot.A. Bowers
Absolutely fantastic from start to finish. As an anxious patient I was really quite nervous until being put at ease from the moment I walked through the door.I’d had treatment in Cherrybank previously in 2019 but I felt coming back In 2026 that things had really improved.Highly recommend!
I am very pleased with the implant bridge and veneer that were carefully custom designed for me after losing/breaking my front teeth following a facial injury. Specialist, Ali Colquhoun explained everything very clearly and the work was completed within a good timeframe. I am very grateful to have my full smile restored and not to have ended up with a denture. Highly recommended.
Very warm and friendly atmosphere, comfortable and pleasant waiting room and surgery. Staff very nice, make you feel relaxed from entering building. Dentists and staff very professional but well trained in putting you at ease.Gone are the days of being scared to go to Dentists.
After having my complimentary consultation with Leigh, Smile Advisor (who is amazing and very knowledgeable) I booked in to see Dr Lee McMenamin with the hope of having a full set of dentures made. They totally understood my situation (post cancer I had to have all my teeth removed, to enable bone treatment). Lee talked me through every stage and answered my many questions. The whole process was calm and relaxed. I could write pages praising these amazing people and the care they took of me at every stage. The dentures are amazing, the fit is perfect. I look like me again and I can smile for the 1st time in over a year, as well as eat properly again. My confidence has returned. Lee is incredibly knowledgeable and has such a calming voice. Leigh was a fantastic support all the way through. I highly recommend Dentistry @ #3. They've changed me life and can't thank them enough.
From entering the door everyone is very polite, friendly, and good at there job, always feel so comfortable and at ease also pain free at the dentist they are professional and knowledgeable about what they do, makes going to the dentist so much easier
Stuart WilsonDentistry on the Clyde – Review 20.2.24Now in my 70th year and with my top teeth failing I feared I was heading for the dreaded full denture. Thankfully I was very fortunate to be referred to Dentistry on the Clyde.There I met with my wonderful Smile Advisor, Chloe who explored my options with me.Subsequently I met with Dr Morven McCauley who specialises in implantology. Instinctively I felt a very reassuring confidence from Morven, I was very sure I was now in the presence of dentistry excellence. Certainly I was not mistaken and thanks to Morven and her team I now have a wonderful new ceramic upper arch fitted onto six implants.All the staff I met at the practice were brilliant, Smile advisor, Chloe, Dental Nurse, Yvonne, Hygienist, Thurga and all the reception staff.Of course, leading this great team is the very wonderful Dr Morven McCauley, whom in my humble opinion is simply the very best dentist I have ever met, I truly believe she is a real ‘Superstar’ in the world of dentistry. All my treatment was completely pain free and I looked forward to each visit.If you are looking for a top dental practice, please look no further. Without reservation I would highly recommend Dentistry on The Clyde.
Just a Thank you to Andy who did a fantastic job on my smile..So professional and explained everything before hand,so no worries! Stellar job done!So happy 😁 Big Smile and thank you so much.Angelina Boyle.
Jamie Kinnell gets five stars for the dental work I’ve received at Dentistry On The Square. I was self conscious about my smile for years and worried that I’d left it too late to do much about it. All the staff at the practice have been friendly, helpful and non-judgmental from day one, and Jamie has done a brilliant job of giving me the natural looking clean and healthy looking smile I’d always wanted. He put me at ease at every session and I never felt nervous about going. A shout out too to Jamie Kerr for the early appointments. All the staff are great and I can’t recommend them highly enough.
Had a tooth extraction performed by Julie and her nurse Leighann, was absolutely PAIN FREE don't know how they do it, I am honestly amazed great after care instructions too, 100% recommend, thanks ladies
I’ve had such a positive experience with the dental practice and staff. The reception team are so friendly, and always do their best to help (which is lovely if you’re already anxious about visiting the dentist). Jack has been great at helping me achieve a smile I love. From working to my quick timescale to general ease when in the chair, the results of my composite bonding have been amazing. Would absolutely recommend visiting the practice if you are in need!
I recently had my second appointment with hygienist Jenna Reynolds. She is exceptionally professional and simultaneously very friendly. Jenna offers detailed and helpful advice that is easy to understand and implement. I wholeheartedly recommend Black & Brown Dental in Dunfermline.
Highly professional and friendly team. Treatment plans and procedures explained clearly. Dental work completed with absolutely no pain - I was very impressed by the level of treatment and would be very happy to return for future visits.
I contacted North Bridge Dental and the receptionists were very empathic and understood the absolutely brutal way I had been treated at another Dentist in Hawick. I have had extreme phobia and terrified of the Dentist since a child. I had built up the courage and faith at dentists over the years. The Dentist I had contacted destroyed every bit of confidence I had. Was treated by a Dental Technician ( can’t be described as a Dentist in this country) Despite officially complaining got nowhere. After contacting Northbridge Dental Faye Dean was amazing and renewed my faith in Dentists. She removed 3 teeth at once and I was able to sit through the treatment, Faye constantly reassured me and was extremely empathic towards my extreme phobia. I am 66 and I can honestly say she has been the most gentle and pain free Dentist I have been to. I have been a client for 18 months I wouldn’t go anywhere else
I recently completed treatment with Ross, including Invisalign, composite veneers, and teeth whitening, and I am delighted with the results.From the start, the team were friendly, professional, and took the time to understand exactly what I wanted to achieve. Ross delivered everything I hoped for, and the treatment was completed at a pace that suited me, with flexible payment options available throughout.The transformation has made a huge difference to my confidence. I used to avoid showing my teeth when I smiled, but now I can smile with complete confidence.A huge thank you to Ross and the entire team at Dentistry on the Clyde for making the experience so positive. For anyone considering treatment, I highly recommend reaching out and seeing what treatments are available for you!
Such a friendly staff,from the front desk all the way through to my dentist,Andy. I received a thorough explanation of all procedures and they worked with me to find a treatment plan that worked. I would highly recommend this practice.
I would like to sincerely thank Dr Sofia and her assistant Lisa for their professionalism and care. I was very nervous before having my tooth removed, but it went much more smoothly than I had expected. Sofia explained every stage of the procedure as we went along and was very supportive, whilst Lisa was very attentive and friendly.The procedure was comfortable and painless, and the atmosphere in the clinic was welcoming and professional. I particularly appreciated the caring attitude towards the patient and the attention to detail. The extraction was quick and painless, and the whole process took place in a calm and comfortable atmosphere.I wholeheartedly recommend this team to anyone who is afraid of dentists or is looking for truly good specialists.
This was the second time I've been here to get a wisdom tooth removed, and they couldn't have made me feel more comfortable.Julie and Leighanne are amazing, professional and down to earth. They had me laughing just before I was sedated and before I knew it, it was over. I couldn't recommend this place any higher.
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