We encourage all our patients to leave feedback at the practice or online so that we can ensure that we are meeting our promises and to look for any areas in which we can improve.
Currently the Pain Free Dentistry Group has more than 500 five star reviews on Google and over 250 Five star reviews across Facebook.
Here are a selection of some of those reviews.
4.9
Based on 4632 reviews
I have been attending Dentistry on the Square seeing Jamie Kinnell.He is professional, friendly and very skilled.He took time to listen and explains everything in detail in a reassuring manner. The care and attention to detail were exceptional.He is a true professional and I highly recommend.
Bianca Tepes took time to explain I had alternatives to removing some teeth. I'm 80 and have a lot of crowns etc. I now understand my options. And Lynsay gave my teeth a thorough clean, even though I take good care of them myself.
Having finished the treatment, I can't recommend highly enough. Ali is so patient and knowledgeable, the support staff are lovely and friendly too. The quality of work is amazing, I can't believe how quickly everything happened and I had a lot of work done, it was all set out around my schedule but caused no delays. I have more work planned and wouldn't even consider going anywhere else. Delighted with the outcome - the constant pain I was in has gone as has my shame around my smile. My family and friends who knew how badly my confidence was rocked by my teeth are absolutely blown away by how natural everything looks and how big my smile is now!
I had to get an emergency appointment as my filing had come out. The dentist and all the staff were most helpful and friendly as always and made me feel at ease. Many thanks again for all your help 😀
All the staff have been amazing throughout my treatment. Everyone is really friendly and helpful and made the whole process really straightforward. Special thanks to Andy and Jennifer who have made my teeth look the best they've ever been. I would highly recommend Dentistry on the Clyde to anyone especially if you're nervous about going to the dentist like I was. I actually started to enjoy going and will definitely keep up regular check ups from now on.
Coming to the end of my new teeth journey. Extremely impressed by the professionalism, expertise, care taken by the team at DOTS - Jamie Kerr, Jamie Kinnell, Niail, Amy and Elaine. From the beginning the care and advice given had been exemplary. I’m looking forward to continuing my dental journey with DOTS in the future. Not forgetting, I’m really impressed with my new teeth. Thank you 👍
I’ve had a really great experience with Dentistry on the Clyde, and more specifically with Ross. After a few appointments over the last 18 months, the results with my teeth have turned out exactly as I’d hoped since that very first chat.A big thanks again to Ross and the nurses who looked after me throughout – always friendly, professional, and made the whole process easy and comfortable.
Would give more than 5* if I could. I had my smile consultation with Elaine today and she couldn’t have been more welcoming! Very positive and made me feel at ease. The staff on reception were also very welcoming.Looking forward to starting my new smile journey.
Absolutely overjoyed with my recent dental appointment. The standard of care given by Faye is second to none.Faye made me feel at ease throughout the procedure making sure that I was not in any pain or discomfort. The reception staff are so helpful and friendly also.For anyone who is anxious about having their teeth looked at I would recommend this practice,it is truly great and for me totally pain free.I would recommend this dentist to anyone. Thank you Faye and all the staff.
As always from a lovely warm welcome from Liz to a fantastic appointment. My daughter suffers anxiety but has no issue going to the dentist due to the friendly professionalism of all at Dentistry on the Clyde
Absolutely amazing! I can’t thank Jack, Kirsty and Lauren enough for giving me the most perfect smile. I was a little bit nervous but the treatment was completely painless and I felt comfortable at all times thanks to Kirsty and Jack being so reassuring. It has completely changed my feelings towards going to the dentist and this is all down to the people I have met at Hamilton Dental Centre - life changing. Perfect experience with the most amazing team and I would highly recommend to anyone.
I've been coming to Links Dental Practice for over three years now, and I wholeheartedly recommend their services.I'm often in to see the dentist Sam (who is excellent!), but I'd also like to give a shout-out to Moon, one of their dental hygienists (and her assistant Ellie). I've seen Moon for several appointments, and she is exceptional. As someone with sensitive teeth and gums, Moon is always incredibly attentive and I feel genuinely comfortable throughout our appointments.Overall, Links DP is a reliable and caring practise in the area, and if you need a hygienist, I highly recommend booking an appointment with Moon – you won't be disappointed! ☺️
Had appointment today it was more than I thought I was getting done. But it was very good no pain no problem. Reception ladies very polite can’t do enough for you. Very professional and they helpful. It’s a pleasure going definitely recommend. 5 stars.
I would 100% recommend Dentistry @no3. Before going I was terrified of the dentist , i was always trying to hide my teeth because i was embarrassed and thought i would be judged, after reading all the online reviews I decided to go along and speak to Leigh . She made me comfortable and never once felt I was being judged. We went through a few treatments. I decided to go for dental implants, and right from the start Ali was great , talked me through every procedure and made me feel comfortable . The whole process was pain free , and I am no longer afraid of the dentist , I can’t thank not only Ali but everyone that work there enough , I now have a smile again and it has giving me some of my confidence back.
Work was carried out on time and in a shorter time than had been estimated. Staff were very attentive and work was expertly carried out. The explanations were spot on, even though they banned me from having my favourite grub afterwards as a precaution against me damaging the new work. Well done all.
Can’t tell you the last time I smiled so much!! Always aware of my uneven smile - unaware of gum contouring until I met my Dentist Jamie, who specialises in this. Had gum contouring done and all my top crowns redone. I would never have believed this amount of dental work could be pain-free but it 100% was. I even watched movies during my sessions which hugely helped with any anxious feelings.This amazing work has increased my confidence immeasurably and I cannot thank Jamie enough for making this possible. He listened to me and advised me - whilst not judging. I always felt consulted in what I wanted and never rushed.I used to be extremely self-conscious of my teeth and would hide my smile. Now I want to show the world and you can’t put a price on that!!!I would recommend DOTS to everyone - they do a fabulous job and have changed my life. My new bright smile makes me brighter too so thank you guys.
Why I recommend Dentistry @ No 3After spending a small fortune over the better part of a decade to maintain my teeth, I started to loosing teeth, affecting my smile, and causing me to suffer from considerable pain when eating, even with increased routine and prescribed dental care. So, it was time to consider other options and after considerable research, I opted for dental implant surgery and found a true specialist in Dentistry @ No 3. On consultation I was examined fully using the latest dental, diagnostics, techniques, and technology, which along with Dr Ally’s considerable expertise determined I was a suitable candidate for dental implants. And, with step by step treatment planning, precision 3D dental implant modelling, phased procedures and healing time, my smile would be returned to me, and eating would be a pleasure again.My journey with Dentistry @ No 3From start to finish my treatment and experience was fantastic, incredible, and life changing. All thanks to the entire team, who are so warm, friendly, and knowledgeable. Each treatment was reviewed prior to the next, all (and any) questions and concerns were acknowledged and resolved, prior to, or during treatments - with genuine and professional care to minimize anxiety, pain or discomfort.I feel so lucky to have found Dentistry @ No 3 and hold the deepest gratitude in my heart for their kindness and expertise.Thank you so very much to Ally, Leigh and all the extended team it’s been SUPERCALIFRAGILISTICEXPIALIDOCIOUS.
I can't thank the amazing team at Dentistry on the Square enough for giving me the confidence to smile! I had such a phobia of the dentist and was so scared to go for my consultation, but from day one the entire team couldn't have been nicer and I was immediately put at ease. Thank you so much to Jamie Kinnell, Amy, their teams, and to Amber and all at reception for being so lovely! I had a lot of work - from fillings, to gum contouring and then whitening and veneers - it was all completely pain free and I felt so supported the entire way. I couldn't be happier with my new smile and cant believe that im confident enough to smile in pictures now! Highly recommend DOTS to anyone, especially nervous patients like me. I will definitely be signing up to their pain free plan after my final appointment and don't dread the dentist any more!
I’ve always been a bit nervous about going to the dentist, but Daryl at Dentistry on the Square has completely changed that for me. From the moment you walk in, the whole team is friendly and welcoming, and Daryl himself is absolutely fantastic. He’s not only incredibly skilled, but he also takes the time to make sure you feel comfortable and at ease throughout your appointment. He explains everything clearly and has such a calm and reassuring manner that any nerves just disappear. I honestly couldn’t recommend him and Dentistry on the Square enough! If you’re looking for a great dentist who genuinely cares, this is the place to go.
We all know first impressions count. I was not disappointed. What a warm welcome. I certainly was not treated like a transaction but rather of genuine interest about meeting my personal requirements. Thank you for making me feel at ease.
Tara and Kirsty were absolutely amazing, professional, friendly and put me at ease from the very beginning. My appointment was a longer one, so I had a massager on my chair during the length of my appointment(greatly appreciated) and I listened to my audiobook with earbuds on. Highly recommend.Thanks Tara and Kirsty.
Im the world’s most nervous patient ! I’ve not been to a dentist in over 10 years . Im currently on holiday in St Andrews & have the worst toothache pain known to man !!I found this clinic online & well what can I say except just WOW !!!I was having panic attack on entry , I honestly was ready to go back into my car as I am so nervous !!! I was met by a pretty receptionist/ nurse I told her I’m so nervous I’m embarrassed etc anyway she helped put me at ease & calm me down .Then Emma my dentist who was taking care of me took me into the room I was shaking sweating talking fast but in so much pain .Emma is honestly an earth angel !!!She listened & could see I was nervous . She was so kind & gentle . She went above & beyond to help treat my pain & my fear of dentist !I am that much pleased with her dental work I am going to register with them & have all my dental implants done here . I wouldn’t go anywhere else now .Everyone from the receptionist to the nurse to the dentist were all so lovely !!I am out of pain now & I think I have conquered my life long fear of dentists !The level of service & quality of work is outstanding. Xx
I’m typically a very nervous patient, however the team here have always made me feel at home. Such a relaxed atmosphere with such professional staff who do their best to make you feel welcome and at ease. They have definitely restored my faith in dentists and I’ll be going now on a regular basis.
Been bothered with toothache for nearly a week phoned up yesterday the link practice took me on right away. The service was next to none they took my tooth out no problem at all the gentle talking from the doctor. Assured me that it would be a painless journey, so thank you very much for all the care and attention first class and professional
Excellent service—expensive but well worth it. When they said everything was pain-free, I took that with a pinch of salt, but it really was!Everyone I’ve dealt with over the last 6 months has been amazing but I’d like to shout out Jamie, he’s a perfectionist.Keep up the great work guys.
I had an excellent treatment from Moon & Addy today, I felt very relaxed throughout the whole appointment from start to finish. Moon was very attentive and made sure I was comfortable. I’m very pleased with the results and will definitely return to the surgery for future treatments.
I've just had my 6 month check-up with Morven and my hygiene appointment with Thurga. Both were absolutely great, I'm a particularly nervous dental patient and the team are so very good at accommodating this, they are patient, kind and very professional. Highly recommend..!
Such a great experience with Dentistry On the Square, made the tooth-straightening process very straightforward with minimal discomfort. Andrew explained each step thoroughly so I felt very informed and looked after throughout. Would recommend!
I came in to see Sofia and the team about 8 months ago and the service from then until now has been first class!At every stage of my treatment I was told how and what I would feel and any questions I had were always answered.The dentist can be a daunting place for some people but I couldn’t recommend them anymore highly.I am absolutely delighted with the results and the communication throughout!Sofia goes above and beyond, even coming in on her day off to see patients. Thanks so much to her and Taylor for today and see you both when I come in for my next check up.
Warm welcome from Liz on reception as always who is so helpful and a very relaxed and attention to detail routine appointment with Nial who is an amazing dentist and his nurse. These three make you feel so at ease when attending for an appointment. Thanks again guys!
I am terrified of going to the dentist and especially the thought of having an extraction until today, the team were amazing! I feel totally at ease, appointment was informative and more importantly pain free.They spend time both before and afterwards making sure I was relaxed & comfortable and took the time to answer any questions I had.A massive to both Chris and Louise.
My adventure with Ali and the team is ongoing. Appointment today for extraction EFFORTLESS realy at ease. working to my implants being fitted. Really pleased that I decided to get all my dental work done with Dentistry@No3 FANTASTIC.As I said up above. the service is second to none, I have been getting for implants and the care and attention is second to none. Nothing is too much trouble for Ali and the team. As i go on my journey for implantsi feel totally at ease, Dentistry@No3 FANTASTIC.Well im further on with my treatment now i have just had the screw implants put in . and my gum smoothed. i have to say there was no pain just a little aching.the care and attention that Ali and the girls give is second to none. kinda wish i had gone there sooner, but all is good and progressing nicely.The end is now in sight and im looking forward to seeing my implants in i cant wait.AGAIN many thanks to ALI and ALL the team you are all so professional and caring.Further on with my adventure and it all going well. Had another fitting for my denture and implant. And xray as well, All I can add is its all going great Ali is his usual self keeping me informed about everything he is doing. I am Very happy with Ali and all the staff first class professionals.Well today is the big day, I get my implants fitted. We hat a trial 2 weeks ago and everything was looking good.Ali asked me my opinion with the colour of the denture and matched me with a few to let me see. Went with his judgement and expertise, WELL the colour match was awsum when I got them to try on.they looked so natural, white but no false.Ali made a couple of changes to the implants, (his executive decision) as he said Hahaha, they were for the better 😉.The work Ali and the team have done was awsum. I was SO nervous to get my few bottom teeth out, that's why I waited so long. But Ali and the team assured me all would be good, and they were not wrong.I have my top and bottom teeth done and I'm so so happy with the results. I can't thank all the team/staff enough they are all a credit to each other.The timeliness from the first day I met Lee for my consultation ho was brilliant made me feel at ease, until my final day with Ali was roughly 8/9 months. it went by quickly and defenetly no pain, lots of care and attention.To Ali the Staff and the Team many many thanksThis concludes my journey I hope it helps.Best wishes to you all.Stanley. McK
When I started my journey with Dentistry on the Square I felt in safe hands right away…they made me feel at ease and gave me reassurance if that’s the smile you want ..you can have it! .… what a great practice ! if there was 10 stars I would give them 11!! the staff were so professional and what great humour they all had I actually enjoyed going to the dentist! … Jamie Kerr did my implant surgery and it was painless… he was so thorough and talked me through all procedures … what a great person he is … brilliant at his job! Couldn’t praise him enough ! Gave courtesy calls to make sure I was ok.. Jamie Kinnel did my cosmetic surgery …he also talked me through all procedures.. his attention to detail is something else ! When I looked at my before and after pictures it was quite emotional.. I was so happy with the result ! The result was better than I ever expected!! Jamie is a perfectionist ! Thank you for making me smile again!! I want to thank all the staff at Dentistry On The Square you are all a credit to this organisation … I wrote this review because it was the best decision I ever made … it was a transformation… ❤️a
ALL Tooth Doctor staff are absolutely fantastic. Jane is my dentist and she is brilliant. She knows I’m a nervous patient and always makes me feel calm and comfortable. I always recommend Tooth Doctor. 5 star - 100% of the time
I came to dentistry on the square quite guarded. I’d had a number of really bad experiences with my local Falkirk dentist which sadly left me with 2 of my front teeth rotting/ gradually falling out in my early thirties.I didn’t want to wear a denture at my age. So I was looking for something more permanent. But I’d been told by a number of dentists that implants were not an option for me as my bone density was nil (so there would be nothing for the implant to grab onto).Thankfully I found DOTS - who had a specialist in implants, skilled in something I’d never heard of before - bone grafting. Implants were back ok the table!So, since May 2024 I’ve been receiving treatment from DOTS to replace the 2 failing teeth with implants, and place veneers to another 2 teeth, to balance everything out for a natural smile.Not going to sugar coat it, the bone graft and implant surgery was intense. But the results and follow up care were brilliant. Jamie Kinnell has been especially kind, professional and patient with me. Wanting to get everything perfect and make me feel as comfortable and educated as possible each step of the way.Thank you for giving me my confidence back. And the function of my front teeth! I’ve not been able to bite into an apple for over 5 years. It’s definitely is the little things!
I had an incredible experience and service here. I had never gone private before and the staff, especially - Rajitha understood my complex dental history and managed to aid me immensely. Appreciate what she was able to achieve. Can’t recommend enough!
I can't recommend Cherrybank Dental Spa enough! The receptionist team is absolutely amazing—always friendly, helpful, and welcoming. From start to finish, my experience has been fantastic.I am beyond happy with my new smile! My porcelain veneers look so natural, and ever since I got them, I’ve been smiling more and feeling so much more confident. Chris did an outstanding job, and Chloe, his assistant, was fantastic as well.Thank you to the entire team at Cherrybank Dental Spa for such a wonderful experience!
I had lots of work done with Gerry and Aimee who were absolutely amazing with me, I was absolutely petrified prior to my first visit and from that visit on they done absolutely everything they could to make me at ease and calm during any treatments/ consultations.I hated my smile and never ever smiled in any pictures prior to my treatments. After much patience from Gerry and Aimee I am now soooo much more confident and actually find myself smiling 😃. So I am now not bothered by dental visits I actually have my confidence back tooSo thank you thank you thank you to you both for your ongoing patience with my tears and anxiety.Amazing team from reception to treatments ⭐️⭐️⭐️⭐️⭐️ all the way
Been attending this dentist for almost 10 years now and the staff and dentists are always very friendly and helpful. Spotlessly clean and questions are always answered well. Very happy with the services.
After getting over the disappointment of not getting NHS cover I needed 2 extractions and plenty of other work. Just had the 2 extractions and have to say with my vast experience of dental treatment over the years, this has been the best experience I've had in the dreaded chair. I saw the dentist prena Patel and would highly recommend her.
I have recently moved practices to Lismore House and I have found there services to be of a very high standard and I think their customer service has been excellent. I had a consultation with Sarah about getting some dental work done and she sent me to Matt and I’ve found his work to have been pain free and excellent. I would recommend this practise to anyone.
I had an amazing experience at the incredibly capable hands of Dr Alison, with some help along the way from Amy! Professional and accommodating throughout, and just lovely people to complete my Invisalign treatment with. Can’t stop smiling! Dr Alison, you’re the best!!!! 🙂
Check up with Mark today always a pleasure. Engaging conversation, always interested in your well being.Check up thorough and so gentle examining your your jaw and gums you hardly know you’ve been for an appointment.Catherine friendly and efficient at the reception a quick, easy and painless appointmentMany thanksDawn
Smiles, Banter, and Top-Notch Care: My Cherrybank Experience⭐️⭐️⭐️⭐️⭐Going to the dentist is usually up there with tax returns and assembling Ikea furniture, but Cherrybank Dental Spa has completely changed my view! From start to finish, it's been a fantastic experience.First, I had a consult with Tammy, who was absolutely fab. She made me feel so comfortable and answered all my questions—no matter how daft they were. Plus, the finance options she suggested meant I could actually afford to fix my smile after a swimming accident in Thailand that left my teeth looking like a jigsaw puzzle!Then, there's Chris McCrudden, the dentist who literally put a smile back on my face! After he fixed my teeth, I went from hiding my grin to showing it off at every opportunity. He's got great banter and somehow made me look forward to my dental appointments—a miracle in itself!Shoutout to dental nurse Chloe, who always made sure I was comfortable and helped me choose the perfect shade for my whitening treatment. Chris and Chloe's teamwork is top-notch, and I always felt in safe hands.Nic and Rhona at the front desk are absolute legends too! They're so friendly and chatty, it's like catching up with old friends every time I go in. Who knew a trip to the dentist could feel like a social event?Lauren and Kalaia, the dental therapists not only got my gums back in shape but also turned me into an electric toothbrush and flossing convert. Kalaia even convinced me to start tongue brushing!My mum is so impressed with my results that she's getting me to sign her up for a consult with Tammy too! Talk about a family affair!Cherrybank Dental Spa is a proper game-changer for anyone who breaks out in a cold sweat at the thought of sitting in that chair. The whole gang there is just brilliant! And if your diary's so jam-packed with work, kids and life stuff that you can't remember the last time you had a proper catch-up with mates, a visit to Cherrybank might just become the highlight of your week!️
Very warm and friendly atmosphere, comfortable and pleasant waiting room and surgery. Staff very nice, make you feel relaxed from entering building. Dentists and staff very professional but well trained in putting you at ease.Gone are the days of being scared to go to Dentists.
Life Changing Treatment!At the end of 2023 I was hit with a really nasty abscess / infection at the front of my mouth which required a lot of dental work. With a bit of research I came across Dentistry @ No. 3 and decided to make an enquiry. After a welcoming call from the receptionist the journey started and I was booked in for a consultation with Leigh. After a great chat with her my case was passed onto Ali who took over from there.From the initial scans, explaining in detail the plan of action and the treatment itself Ali was brilliant. It was a long journey with some intense appointments but Ali and the wonderful team couldn’t have been nicer. My treatment included teeth extractions, bone grafting and dental implants.My teeth have always been an insecurity of mine so the final result was more than I could have hoped for and more. After two implants and crowns successfully installed you’ve changed my smile for the better so thank you again 🙂
Just finished my treatment at dentistry on the square & im really happy with the results. Had an implant & a couple of veneers done by jamie kinnell, very nice set up where you don't really feel like your going to the dreaded dentists. All the staff are lovely & even though it's a bit further away than my local dentists I'll be using dentistry on the square from now on.Cheers
In today (15/03/25) for a hygienist appointment.As usual staff were fantastic.I have a real phobia about dentists, however ever since using this practice I've become far more relaxed.I'm terrible with names, but I enjoy a wee blether with the hygienist about musical theatre. Six years ago it would've been all I could do to stop myself from running out the door.I'm moving house shortly and I was going to register with another practice. I've decided that I'll stay where I am. What would've been a fifteen minute journey to a local dentist is going to be a one hour each way commute. That is a measure of how much I like the staff and the treatment I receive.
Had an appt with Sofia and Helenor today for a small filling. A few days before the appt I received an email offering me 2 choices from their comfort menu for during my treatment. I opted for the back massager and the dvd googles. Can highly recommend both. Lovely back massage while watching Friends on Netflix. Never been so relaxed at the dentist. Was actually gutted when Sofia said that was us finished 🤣 (never thought I’d see the day) Brilliant service and would definately love to use again.
I attended for my hygienist appointment recently and cannot recommend Jayne enough. She is always so friendly and makes me feel totally at ease at each visit. Very professional and always makes sure to keep me informed through my appointment which is very reassuring.