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Success Stories

Patient Feedback And Reviews

We encourage all our patients to leave feedback at the practice or online so that we can ensure that we are meeting our promises and to look for any areas in which we can improve. Currently the Pain Free Dentistry Group has more than 500 five star reviews on Google and over 250 Five star reviews across Facebook. Here are a selection of some of those reviews.
4.8
Based on 4089 reviews
Making sure your dentist visit is as good as can be is the aim of everybody here. As soon as you walk in the door you are made welcome. During a long appointment I was offered a choice of ‘comforts’ to make the experience more relaxing in fact I think I did doze at one point, how often can you say that about a dentist appointment.Lovely place, Rebecca is a very very good dentist. Very happy to recommend.
I had my wisdom tooth removed by Dr Farmer. Both he and his assistant were fantastic throughout the procedure really putting me at ease. A phone call the following morning to check how I was feeling was really welcome, and shown a real care for patients. It really was a pain free experience and I can’t recommend them enough.
Two implants carried out perfectly with care and detailed explanations through every step of the process. Attention to detail, wonderful equipment and technology and an experienced, confident and reassuring team. Excellent.
Having now received my gorgeous implants, I must reiterate again this lovely dental practice. The staff are excellent from the minute you walk in the door, creating a verycalm and relaxed atmosphere for patients like me who are nervous.My implant dentist Nik, is exceptionally knowledgeable in this field and he provided me with lots of information, regarding my treatment, the aftercare from the surgery and the end result. I really can't recommend Nik & Cherrybank enough, they are really excellent.
Second appointment with Nial for Root Canal Treatment completed this morning. On both appointments he explained thoroughly what would happen and took into consideration and thoughts/trepidations I may have had. The whole process was excellent and painless, I have never felt more relaxed sitting in a dentist’s chair. Thoroughly recommend Dentistry On The Square. Looking forward to seeing my dental work on completion.
A crown popped out after a couple of days of tender niggling leaving a hole into the root. I was very fortunate to get an ‘unscheduled’ appointment the day after calling in about it, though not with my usual dentist as she was on annual leave.Dr/Mr Ross was so kind and gentle, probing in exactly the right spots with his instrument- I knew I was in the hands of an experienced expert. He took time to check every detail and make sure the reinserted crown was sitting just right, whilst explaining every step. I just felt he didn’t miss a thing, even though it was a simple enough dentistry job. I’ve had crowns reinserted before but this time was memorable.. excellent dentistry. Thankyou, Mr Ross!
I am currently receiving treatment at this dentist and I can honestly say my experience so far has been excellent, firstly the receptionist Claire is lovely, makes you feel welcome and will sit and chat with you while you wait. Had my consultation with Lauren who went through everything with me and created my treatment plan. Megan who is my dentist has been a total Gem. Makes each visit easier as she interacts with me; explaining everything , making me feel so comfortable. Claire who is a dental nurse is so nice also , puts you at ease, constantly making sure I'm OK and giving me special treatments like a collagen eye mask or heated neck wrap etc. 5 ☆☆☆☆☆ Hamilton dental centre.
Very efficient dental practice. Really good customer information online and sent to your email regarding what's offered and how the practice operates. Lauren did a great job explaining how the system works and Linda is very helpful when contacting by phone. Text messages sent to confirm appointments.Good choice of treatments and how to pay for your treatment.
I just had my first dental visit in Scotland, and I couldn't be happier with my experience! Claire was super helpful when I called to book my appointment, making everything so easy and seamless.During my visit today, Dr. Megan and Kirsty were absolutely wonderful. They were patient, kind, and really took the time to listen to my concerns, which made me feel so much more at ease. I definitely plan to return and would highly recommend this practice to anyone looking for a dentist in Hamilton!
The six months between check up appointments goes so quickly. Another check up done tonight by Dr Sophia.The friendly receptionist, Taylor and of course Dr Sophia provided a first class service. Their professionalism, friendliness is second to none. Brilliant dental practice. I travel from Edinburgh to carluke for my dental care because their care is outstanding. Thank you once again.
Not sure how it’s possible that after a history of negative experiences at the dentist I now actually look forward to appointments, but somehow DOTS has made it happen. Everyone in the practice has been so welcoming - Dawn was a pro in putting me at ease in the initial consultation and hygiene appts with Amy are relaxing more than anything. Treatment with Andy was genuinely fantastic - I was nervous about getting Invisalign but he was so warm and informative throughout the process, couldn’t be happier with the result. To smile without feeling self conscious is such a gift. Thank you!
I have been coming to Links Dental Practice for 32 years!!, since the beginning of the Practice, and today was my last check up with Mr Ross before his upcoming retirement. Edward Ross has looked after my family’s teeth exclusively and expertly all that time, and it’s a very welcoming environment to come to.Thank you for everything, happy retirement, and we’ll be continuing with our dental care at Links Dental Practice.Anita Cullinan
I have suffered from fear of dentists for most of my life which unfortunately affected my teeth. Despite this I have not encountered a negative opinion from Jack and Kirsty, both were very nice and helped me get through my first visit without additional stress. I recommend to all who, like me, are afraid and ashamed of visiting the dentist. It is not worth delaying, it really is ok.
I have been a patient at this dental practice for a long time. I always feel comfortable coming here for my dental and hygiene treatment so much so that I travel from Uddingston. The staff are always pleasant and welcoming which makes me feel at ease.
Fabulous team here.You are made welcome from the receptionist and all the clinical team treat you with kindness and are non judgemental.I would highly recommend the practice to anyone and if you have dental phobias then even more so as this is definitely the right place for you.
Best experience I have ever had with a dentist.Super friendly receptionistsUnderstanding, efficient and really kind dentists.I was listened to, my needs were met in a professional and kind fashion. Highly recommend.
Fabulous experience from start to finish. Claire has given me my confidence back after straightening my teeth. I can’t stop smiling and looking at them. If you were considering straightening - this is your sign to just go ahead and do it!
Links Dental is a fantastic. My visits to the practice are always so comfortable and relaxing. The team are all wonderful and Dr Jasmin talks me through everything as she goes which I find extremely helpful. Couldn’t be happier with my treatment plan.
A big thank you to Jasmine and the whole team who were always very friendly and helpful. Jasmine is excellent, friendly and approachable whilst being extremely skilful and professional.Overall I am so pleased with my Invisalign treatment and back to smiling again. 😊
I decided to visit Dentistry on the Square after receiving chemotherapy treatment which resulted in damage to my teeth. I was nervous as people often treat me different once I’ve told them I had chemotherapy, but Daryl never did this. He was kind and sympathetic but didn’t treat me like he felt sorry for me. Daryl is a lovely person and a wonderful dentist. He made me feel at ease straight away! He is so knowledgeable and could always answer my questions. I am absolutely delighted with my teeth now. One of the best decisions I’ve ever made! Thank you Daryl!
I attended dentistry on the square for a consultation as I was always very self- conscious about my teeth and had some bad experiences at other dentists growing up. From the very beginning everyone in the practice was very helpful. I started Invisalign treatment then composite bonding. Daryl was my dentist throughout the treatments and I cannot recommend him highly enough. He made me feel comfortable and explained everything thoroughly and put me at ease throughout the process. Daryl done an absolutely fantastic job on my teeth and I could not be happier with the results. Top dentist and a top guy 👍👍
My visit was for an overall assessment of the extensive work required to improve my dental health/ appearance.Nile and the team were punctual, thorough and reassuring. The atmosphere was relaxed and calming.Nile explored all options and fully appaised me as to the options/ alternative costs.I am now in the midst of my treatments and can vouch for the attentive, professional and reassuring attitude of Lyle.
This dentist is absolutely outstanding I am receiving the best care from Sophie she makes me feel so comfortable and explains everything before going ahead I honestly could not recommend a better dentist ❤️
I was really worried about this appointment, as I thought I might lose my tooth. Matt put me really at ease and did an excellent repair. I found the whole experience professional friendly with a great outcome
So, my whole experience was magnificent. Why, the two young ladies listened to my concerns, what I'm looking for, answered all my questions clearly and explained everything that's involved from start to finish.I never once felt there was a time rush, they just made me feel very relaxed and comfortable.So, while talking the whole process through one lady took note of all the important things I mentioned for future reference which I thought was a brilliant way of not having to go through it time and time again 😀.They also printed off two different type of procedures based on my preferences showing the costs. Of course these cost sheets will be different for everyone.All in all the whole experience was worth it. Because of this I will be going ahead with my treatment.I can only recommend Dentistry @ No 3 on this experience but I am convinced my future visits will be just as good.
I would like to thank Dr Lee,Lynsay and the whole team for the fantastic care.During covid like everyone else I couldnt access care which resulting in my teeth deterioating and developing gum disease I hated smiling ,getting my photo taken etc, my confidence was really badly affected.But thanks to this wonderful team they have given me back my smile and my confidence. I had composite bonding and intensive gum treatment.The treatment was painless , all stages of the treatment explained ,professional,reassuring and friendly.Yet again thank you for everything😁
John Paul Delaney is a fantastic dentist and Durga is a wonderful hygienist add on the cheerful and friendly receptionists and Queens Drive Dental Practice makes going to the dentist a very pleasant experience.
As a nervous patient Daryl and Sophie made me feel at ease and explained all that would happen within the appointment.I felt at ease the whole way through the treatment.I would highly recommend DOTS.
I have been seeing John Paul the dentist for the last year. Feel v lucky to have him as a dentist. He exudes warmth and kindness. Makes you feel at ease irrespective of any procedure you are getting done. I have never had a dentist like him. He genuinely cares for his patients and I would recommended him highly especially if you are anxious about dentist visits!
Had an 'emergency' appointment with Lismore House Dental Practice for a broken tooth. As always Mark and staff were completely efficient and caring I had my tooth repaired painlessly and was given consideration all the time. I have been with the Practice many many years and although there are new dentists and new staff I really don't see how anyone could have any better care.
Was very nervous about visiting the dentist but wanted a nice smile and made an appointment with Jamie Kinnell. During the visit I was reassured that I could get through all the procedures pain free which I did. No regrets and I’m very happy with the outcome. Staff and practice well run and very welcoming.
The girls at the dentist are absolutely lovely they make you feel at home and also let you know wots going to happen at your next appointment.. im normally abit scared of the dentist but since coming here I actually look forward to my visits now ❤️❤️
My adventure with Ali and the team is ongoing. Appointment today for extraction EFFORTLESS realy at ease. working to my implants being fitted. Really pleased that I decided to get all my dental work done with Dentistry@No3 FANTASTIC.As I said up above. the service is second to none, I have been getting for implants and the care and attention is second to none. Nothing is too much trouble for Ali and the team. As i go on my journey for implantsi feel totally at ease, Dentistry@No3 FANTASTIC.
Had my six month checkup and, as usual, all staff were very friendly and welcoming: from Liz, on the desk to Jennifer the hygienist and Niall the best dentist in the west! Can’t recommend Dentistry on the Clyde enough!
My partner and I visited DOTS ahead of our wedding to get our best possible smile. We both received composite bonding treatment from Jamie Kinnell and are so delighted with our smiles. We wanted our smiles to be enhanced while keeping their natural appearance and he has done just that. The overall process was pain free with attention to detail and patient care remaining the top priority. Would recommend and will return to DOTS for any future dental work needed.
Another excellent appointment carried out by Ali and his team, friendly and professional service as soon as you arrive,Appointment carried out in relaxed friendly professional mannerEverything explained clearly and you’re kept fully informed about how your treatment is going and how the next phases are planned out too
Ive been attending DOTS now for 5 years. I have gone from a very nervous patient to looking forward to my check up and hygiene appointment. Sophie and Jamie have really taken care of me every time I visit, and with their help my oral health and hygiene is better than it has ever been. I cant recommend them highly enough.
Incredibly good results working with Sam Lockhart using clear aligners to straighten my wonky teeth - 7 months and we’re done and dusted, my teeth are lovely and straight, I’m way less awkward about my smile . Would highly recommend.
As always the practice responded to my call for an extra appointment by organising one very quickly. Got my filling repaired with no pain and practice staff always make me feel comfortable and informed. Many thanks for the excellent service.
Claire and Caroline at reception are fantastic and couldn’t be more helpful.We recently joined the practice. We had called a few dentists to join as new patients and chose Hamilton Dental Centre due to how helpful Claire/Caroline were on the phone and didn’t rush when explaining things which made them stand out from everyone elseEach time we visit the practice we see friendly faces at reception when we walk in the door, which makes you immediately feel at ease
I was put completely at ease during my registration, my first appointment and when getting a filling. Everyone in the practice is so friendly and it really helps as I’m quite a nervous patient! I can honestly say that I now enjoy going to the dentist 😃Update! 11/09/2024 😊After I initially registered, I was put at so much ease, I actually chose to get a few old metal fillings replaced and I couldn’t be happier with the results! My dentist Tony is super patient, thorough and his work is perfect - you can’t even tell I have fillings anymore!I recently got 8 composite veneers done by Tony and he has completely transformed my smile. He listened to me, was so helpful, and used his expertise to create my dream smile! The whole process was so easy and explained clearly by Amber and Tony. I can’t thank you enough! I can’t stop smiling 😊I honestly can’t believe how comfortable I am going to the dentist now, whereas before I’d be terrified going for a check up. I would 100% recommend this practice - you’ll be made to feel so welcome ☺️
Very professional. I got a filling today and was very fast and only felt pain one time then was painless for the rest of the appointment. Would recommend this dentist if you don’t usually like dentists.
Came to dentistry on the square to query getting Invisalign and I knew straight away after consultation I had made the right choice of dentist. All the staff are always so lovely and professional and Andy has made sure the Invisalign process has been easy and explained everything in great detail for me.
I have been using the tooth doctors services two years now and am happy for the first time I've found my dentist who don't judge make me feel relaxed are professional and human at the same time.kelly and Charlotte did my treatment today I would highly recomend them to everyone it's a relaxed atmosphere thanks to you ladies
Quick and good service. Probably the least painful fillings I’ve ever had. Nice staff 😊 the practice is going private so unfortunately probably won’t be going back but have been going here for years and would recommend 🙂
Welcoming, friendly, helpful service. Reassuring as well, I'm a nervous patient so it helps me a lot. My dentist, Morven, is great and the dental nurse Yvonne is always friendly and chatty. The immense fear that I had of the dentist has now gone, hopefully for good.
I phoned this morning at 9.00 and was given an appointment with Ross at 09.30.I had never met Ross before. I found him friendly, reassuring and very confident that he could address my problem.He was happy to explain his findings and plan of action.There was no hurry, and at the end of the procedure he was happy to answer any questions.I am on the dental plan and i have alwaysbeen given an appointment within a very short space of time if i experience any difficulties.I also like the fact that you are recognised as a patient at this clinic. Everything is done in a professional, friendly manner. Excellent for any patients who have " dentist anxiety"
Excellent experience as always! From the minute you enter the practice you are treated with a smile, attention and care. I had a consultation appointment with the dentist. He took the time to explain to me what my situation was, answered all of my questions and presented to me all options moving forward. This is a practice where everyone goes the extra mile to care for the patients.
Excellent practice and dental work. I was fortunate enough to be treated by Dr. Lockhart when I lost a filling during my holiday in Edinburgh. If I lived here, Links Dental would definitely be my first choice due to the highly skilled and kind and pain-free care.Thank you
4/9/24Had my routine hygienist appointment today with the lovely Janice. As always she was very professional whilst friendly and making it a relaxed experience; especially as she is aware I don't particularly like coming to the dentist 😁. Humour is also a strategy used 🤣.
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Your patients can benefit from our treatments such Endodontics, Implant and Oral Surgery.