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Success Stories

Patient Feedback And Reviews

We encourage all our patients to leave feedback at the practice or online so that we can ensure that we are meeting our promises and to look for any areas in which we can improve. Currently the Pain Free Dentistry Group has more than 500 five star reviews on Google and over 250 Five star reviews across Facebook. Here are a selection of some of those reviews.
4.8
Based on 5554 reviews
I broke my tooth just before going on holiday. My dentist had no availability for a temporary repair. I phoned 14 other dentists with no success. Despite being across the river (ferry crossing) from my home Hollies gave me a next day appt. Such lovely staff, great pain free treatment (I'm a nervous patient). Can't thank you enough. Super impressed and eternally geateful
My top teeth were in a bit of a mess with significant gum disease, old loose and broken crowns, and old fillings etc. Im now finished a very detailed treatment plan almost a year later and just had to share my fantastic experience on here. My gum health is like night and day (thanks Amy!) and I have the most beautiful teeth consisting of some implants, veneers and crowns. The professionalism, warmth and enthusiasm shown by everyone at DOTS is second to none, and never once did I exoerience any pain or complications, despite the huge amount of invasive work carried out. (big thanks to Jamie Kerr)And I have to mention, Jamie Kinnell's standards of perfection, and keeness to ensure that you're totally involved in the process and happy with the end result is beyond impressive!I'm so delighted I am planning on becoming a permanent member of the practice as I wouldn't trust my teeth and mouth health with anyone else now! A huge thank you to Dawn, the lovely reception team, amazing Amy, Jamie Kerr, Niall, Jamie Kinnell and each lovely Assistant I'd the pleasure to meet!
Check up with Peter yesterday. Checked implants, crowns and previous issues. All good. Spent time explaining X-rays and findings. Very professional and knowledgeable service. As always, I’m very impressed. Thank you 👍
I’ve been at Links Dental for a while now and I cannot recommend the practice enough. After a bad experience at another practice as a child I am quite a nervous patient. My usual dentist was on leave and I was apprehensive about seeing another dentist at my next appointment. I should not have been! Jennie Forss was absolutely brilliant. She talked me through everything at my check up and when I required a filling replacement and another new filling I was confident she would make my experience as pain free and comfortable as possible. During both appointments she explained everything and checked in on me throughout. I had no pain at all. Thank you to Jennie and her team!
I first booked a consultation with Leigh to speak about my options as I was looking to close the gap in my front two teeth. Leigh was very friendly and knowledgeable about my options and we spoke about what would work best for me.After going ahead with the treatment I was passed onto dentist Dr Lee McMenamin for a couple of appointments before my treatment. Lee was also very friendly, knowledgeable and thorough with his work. We spoke through the process and what each session entailed building up to the treatment.When I had the treatment done last week, it was in deed pain free. I was very relaxed as they had soft music on and I could have fell asleep. I am over the moon with the results and would recommend the process to anyone looking for composite bonding.Thank you again to Leigh, Lee and all the team at Dentistry @ No.3 🙂
Being a very anxious patient and not going to the dentist for years. I found the tooth doctor in carluke and was given an appointment with Jane. From our first meeting she put me at ease straight away. She explained there was an option for sedation if need be. I Required root treatment and fillings and a crown.After needing sedation for the first part of my treatment plan, I managed today at my appointment without it. Many many thanks to Jane and Jade for making me feel that I could cope looking after me every step of the way. The results of my treatment have given me confidence to smile again . I'm so grateful. Ten out of ten.Thank you so muchCarol Gosling
I just want to say such a huge thank u!!!! I have a terrible fear of the dentist for many years! Needed two teeth taken out and the fear was incredible as you can imagine!! However Julie was amazing she instantly was calm, kind, understanding and sympathetic oh and supportive she and Leighianne we just wow I can't even express how kind. Julie talked to me and advised in such a kind way she put no pressure but when I explained she was straight on it understood and the treatment was over before I knew it!! I really can't thank Julie enough but I also went to thank the whole team and u guys on reception you are just so lovely thank you so very much.
My husband and I had our routine checkups with Dr Sophia yesterday morning.Since we arrived at the practice we were given a very warm welcome.Our appointment with Sophia and the dental nurse was warm, friendly and caring and most of all the advice and care taken was incredible.My husband’s teeth got a clean bill of health but I need a very small filling. We wouldn’t go anywhere else for our dental experience as the care provided at the tooth doctor is second to none.Kenny & Helen Clark
First time I’ve ever felt like I could trust a dentist. Jeanne & Emma were absolutely superb for every visit.Always making chat and just generally being very lovely & calming.I’m normally a bit nervy with appointments but after the first one I just wasn’t that anxious due to how careful & considerate Jeanne had been.I genuinely looked forward to coming in & furthering myself to having a better smile!I’ll be back for check ups every 3 months or so & I honestly can’t thank Jeanne & Emma enough.Thanks again,Paul
Following breaking a tooth on a toffee I was in extreme pain and called for an emergency appointment which I got within a few hours of my call.Jane quickly got to the root of the problem and I left a pain free happy man shortly after.First class.
I can't recommend this practice enough. From my very first appointment, Dr Alison and the whole team were so welcoming, friendly and professional. Dr Alison made me feel completely comfortable every step of the way and always took the time to explain everything and answer any questions I had.I had teeth whitening, composite bonding on my five front teeth and a crown on one of my molars, and I honestly couldn't be happier with the results. I wanted a smile that looked natural but gave me more confidence, and Dr Alison achieved exactly that. The attention to detail and care that went into my treatment was incredible.The biggest compliment I can give is that I no longer cover my mouth with my hand when I smile or laugh. That's something I've done for years without even thinking about it, and now I can smile with confidence.Thank you, Dr Alison, for your kindness, patience and amazing work. I'm so grateful for everything you've done and would recommend this practice to anyone looking for exceptional dental care.
I have been visiting Rebecca at Dentistry Number 3 since May 2024, and my experience has been nothing short of outstanding.From my very first consultation, Rebecca took the time to explain every step of the process, making me feel completely at ease. She carried out regular follow-ups throughout my treatment to ensure everything was going well, which made me feel genuinely cared for.I had my final smile appointment yesterday, and all I can say is that the finished result is absolutely outstanding. My new smile is even better than I ever imagined, and I can now smile with complete confidence.A huge thank you to Rebecca and Rachel at Dentistry Number 3 for their professionalism, kindness, and support throughout my journey. I am absolutely delighted with my beautiful, pain-free smile and would highly recommend them to anyone considering dental treatment.
Not your usual review. The wonderful staff were sheltering families during a very heavy downpour during the summer holidays. Getting them inside to dry off. It takes a village as the saying goes, and it was wonderful to see a local business/service go above and beyond. A small act of kindness that made a huge difference.
I am currently in the process of getting 4 new front crowns which were in desperate need of of replacement.. I have nothing but praise for the professional and friendly service offered at North Bridge Dental. Every detail of my treatment was discussed and taken care of. Even better it has been totally pain free. I can't wait to smile with confidence again and look forward to the finished result. Thank you so much x
I found my hygienist Laura Higgins to be very understanding and empathetic during my treatment yesterday. I have sensitive teeth and she did her absolute best throughout my treatment . Her advice was invaluable. Would highly recommend No 3 Densistry
I have never had the best experience with dentists in the past and have been very anxious about going. I can safely say that is not the case with dentistry@no.3, I now look forward to going. My dentist Lee is fantastic, puts you completely at ease and has now given me a smile that I am happy to show off. The nurses & receptionists are always so lovely and friendly. 10/10 highly recommend 😊
I can't recommend GerrySkeffington and the team at the Tooth Doctor highly enough. Gerry took the time to explain everything clearly and made me feel completely at ease from the very first appointment.The whole process was much easier than I expected, and every member of the team was friendly, welcoming, and professional. I always felt well looked after, and the aftercare is excellent.I'm absolutely delighted with the final result. The implant looks and feels just like a natural tooth, and it's given me so much more confidence when smiling and eating. If you're thinking about getting a dental implant, I wouldn't hesitate to recommend Gerry and everyone at Tooth Doctor. Thank you for such fantastic care!
Recently finished my Invisalign treatment and composite bonding with Peter, great experience from start to finish! Peter always explained everything clearly and made sure to answer any questions I had.Everyone in the practice is lovely, I can’t fault them at all.My treatment was great, never had any pain. I’m so happy with my results and I’ve received so many compliments since finishing, would highly recommend.
Excellent care: I was seen very promptly when I called with increasing dental pain. Lester quickly diagnosed the problem, discussed it with me, explained the options and then made the necessary extraction with minimum fuss and no pain (seriously, none!). Now healing well.
Wish I had done this sooner the treatment received was Excellent from start to finish and would like to Thank Everyone at the Practice especially Jamie Kerr/Jamie Kinnell/Sophie for the effort and work that was needed to restore my Teeth/Mouth.
I had a smile makeover done by Alisdair, I never ever thought it would turn out to be so good, considering how bad my teeth looked. I wish I hadn't waited so long! Also there was no long haul treatment process, three quick visits in total, the first one being a consultation with Leigh, who addressed my concerns regarding my smile. Can't stress enough, they know exactly what they're doing at Dentistry @ No 3.
I cannot say enough good things about this practice. From the staff running the practice and handling client contact to the excellent dentists and hygenists especially Jack and Jasmine who have seen me in those capacities most recently. Very friendly yet professional and reassuring. Everyone makes sure the process is as clear as possible. Having regular hygienist appointments has been a game changer and my teeth have never been so white or my gums so healthy.
Dentistry on the Square are an absolutely fantastic practice.Over the years my smile had degraded significantly and it was beginning to affect my confidence. Right from the get-go the DOTS team, led for me by Dr. Daryl, welcomed me into their practice and made me feel valued, cared for and committed to my treatment plan. For me, this was a complete smile overhaul; fillings redone, invisalign followed by whitening and composite bonding. That process was about 18months and entirely pain free. I write this 6months on since treatment completion and I could not be happier with my new smile. If you want the smile you've always wanted then go into the practice for a consultation! You will not regret it.
New return to Scotland. Needed a filling replacement. They set me up fine after an initial free consultation. Not cheap but very professional and top class. Jeanne Sangster is a first class professional with all the skills you expect from a very good dentist plus excellent people skills and listening ability. Unfortunately the insurance plan they offered did not suit my needs. But nice to be treated by a first class dentist.
From initial meeting to discuss different treatment options I was made to feel at ease and welcomed by friendly and professional staff. Once my decision was made and in consultation with Ali who explained fully all the steps involved. I have now started my treatment plan. My journey from having teeth removed and a temporary plate fitted has all been pain free with excellent aftercare. I would highly recommend Dentistry at No3 to anyone considering implants or other dental work.
Excellent dental practice all staff are very welcoming and non judgemental , th dentist Jane Napier and jade her assistant who extracted my tooth was very good I defo recommend this dental practice also the front of house receptionist is a very welcoming lady who reassures u
My husband & I had an initial consultation to register as new patients.We had a thorough discussion about the practice, our options if we wanted to go ahead, the initial examination & review by a dentist, & the costs. We were happy to proceed & will be attending these appointments shortly.Everyone we encountered was friendly & knowledgeable.Thank you for all your help.
Came in yesterday to get fillings with Jack. From the minute I walked in reception staff were so welcoming and made me feel at ease straight away.Jack and his dental nurse Audrey were great and so attentive. Always checking in and making sure I was doing okay or need a breather. They offered me a comfort menu to help with feeling nervous which was amazing and totally took my mind off what was going on. Could not recommend this dental practice enough and looking forward to continuing my treatment with them!!
I was a bit worried before my initial appointment as the experiences I've had with dentists weren't great. After a couple of session it completely changed my view. Every time I've gone in I've always felt so relaxed. It has been an amazing experience and I cannot wait to go back!
I can be quite fussy with my dental care but I cannot thank Thurga and Emma enough for the incredible treatment i received recently. I would highly recommend to anyone who gets apprehensive around dentist appointments
My son had great experience undergoing his Invisalign treatment which was organised and carried out both effectively and professionally by Dr Jasmine Tolat. His treatment lasted about 8 months and was seamless, all of the appointments throughout the treatment were efficient and helpful, all of my questions were answered and communicated very well. He is very happy with the results and it has improved his life heavily.
I approached Dentistry@ Century House a year ago and together we drew up a plan to renew my confidence and give me a smile I could be proud of. Prices were extremely competitive and once everything was agreed upon my preparation and treatment began. Fast forward 12 months and im delighted with the outcome. So much so I go back next week for further treatment and improvements. The staff are super friendly, very professional and nothing is ever an issue. Courtney and Fraser are a credit to the practice. Always available whenever a query arises.
Firstly very friendly, knowledgeable and helpful staff at the front desk. The dental hygienist, Mr Nagarikanti, was extremely skilled in the detailed checks/plaque removal/buffing and was most mindful of my comfort during the process, (by far the best I have experienced - at some other dental practices the result has been tender gums and discomfort during and after).The dentist, Mr O'Neill was also excellent, being thorough and made my visit stress free.Both of them, together with their respective dental assistants, kept me informed of what was going to happen next and detailed the progress.Although I have always been a little apprehensive about visiting the dentist I have absolutely no qualms regarding future appointments, would highly recommend North Bridge Dental.
Hi Thurga and Emma - what an amazing job you both have done helping me to overcome so many of my anxieties. On my first visit, you both listened carefully to my concerns and made sure that there was less water pressure, I wasn’t tilted too far back and was also given loads of breaks. On my second visit with you, I was so aware that you had remembered all of my many worries and throughout my treatment you both made sure that I was totally comfortable. You also praised me for doing well throughout my appointment and how I’d been brushing my teeth. You suggested loads of advice so that I can continue to better look after my oral health. You both tried so hard to make me feel welcome and visiting a couple of friends. Thank you again. What a team!!!!
Highly recommend Ali ar Dentistry @ no3. From start of consultation, through every treatment, he explained every step. All the staff were great, from reception to nurses. My transformation is incredible. My new crowns look so natural now!
I can't recommend North Bridge highly enough.Excellent, friendly and most of all painless treatment.I have just had a new crown fitted and am absolutely delighted with the results.Many thanks to Michelle and her assistant.
I went to this practice needing quite a bit of work done on my teeth. Confidence at an all time low. I had read reviews that made me choose them and choose Gerry and I am so pleased I did 🙂 he was honestly so helpful and non judgmental that I went with his suggestions on what was the best way forward for me and I am so happy with what his work that I would honestly 100 percent recommend choosing him and the whole tooth doctor team. Thanks Gerry and all of your team at the practice.Lynn
I had such a great experience at Cherrybank Dental Spa. I went for a full examination and felt looked after from the moment I walked through the door. Rami was so professional, explained everything super clearly and was always checking that I was ok. 10/10 recommend. Thanks so much Rami and the team!
Thank you, thank you, thank you to Jamie and the whole team at Dentistry on the square.I cannot recommend the practice enough. As someone who had avoided the dentist for years, ashamed to even mention the word teeth, I now find myself smiling at every opportunity possible.Jamie, you have genuinely changed my life! Thank you for everything, for giving professional, honest advice right from the start. you put together a treatment plan that was tailored specifically for me, making sure I was fully involved and happy with every decision.I have not had the wow/double take/shock reaction from my family and friends as I smile, instead, the comments have been about how happy, radiant and healthy I look.My experience has been incredible right from the start, who would have thought you could look forward to going to the dentist!?The best part of all, I have finally got my smile back and could not be happier to show it off 😄
I can’t recommend Dentistry on the Square enough. I used to be so nervous about going to the dentist, but Daryl and the team completely changed that.Daryl was amazing throughout, explaining every step of my Invisalign treatment, answering all my questions, and making me feel so comfortable during every visit. The difference in my smile is incredible, better than I ever imagined. I finally have teeth I’m proud to show off.A huge thank you to Daryl and the whole team. I’m absolutely delighted with the results!
I've had a phobia of the dentist my entire life, so completing a full Invisalign treatment is something I never thought I'd say. From start to finish, the whole process was so smooth, and somehow I actually found myself looking forward to my appointments. Daryl has been absolutely fantastic throughout, making every visit feel relaxed and straightforward. The treatment involved having teeth removed and fillings replaced, which would have had me running a mile before, but it was completely pain-free throughout with time taken to numb before jags. I also had no idea you could pay up on finance, and if I'd known that sooner I would have done this years ago. Now that it's done, it's honestly a bit surreal not feeling the need to hide my mouth every time I smile. I can't recommend them highly enough. If you've been putting off dental work because of anxiety, this is the place to go.
Having not visited a dentist in many years, I had to have an extraction today and can only thank dentist Jack and his nurse Audrey for the most pain free and stress free experience. Jack was so professional explaining the whole process to me and nothing was too much trouble to him and the whole team. Thank you all.
I was thinking about getting veneers for a while. I did my research before making the decision to go with Dentistry on the Square. It was the best decision I ever made. My experience at Dentistry on the Square from start to finish was amazing. Jamie is very knowledgable and talks you through the process and timescales expected. I was pleasantly surprised at how quickly the full process completed. Each procedure was pain free, with complimentary comfort options available. I am extremely happy with my veneers and can’t recommend Jamie and the dentist as whole enough. The staff are also super friendly and accommodating. I will be back 🫶
Massive thank you to Fraser and the rest of the team at Dentistry @ Century House ! I got exactly what I asked for and couldn’t be happier with the results from my bonding , whitening and bridge. Thanks so much again
I had 3 crowns replaced by Rebecca at Dentistry @No 3. Very professional treatment from start to finish , no pain at all and always explained everything she was doing , I would highly recommend the practice and Rebecca if you are looking to have any dental treatment and a pain free experience! 10/10
Dentistry on the Square is a fantastic practice, everyone is so friendly and professional.I have been going to this practice for a number of years now, fantastic practice and fantastic staff.i have had my treatment the last few times by Alison, I can honestly say she is tremendous at her job.
I booked an emergency appointment, and I was seen that same day. The staff listened to my concerns, and allowed me to be upset/distressed when the procedure happened without making me feel silly.Within 30m, they had a rotten tooth out, and it was overall a good experience. They take time to make sure you aren't in pain, and so far, the healing process has been extremely smooth.Thank you to the team for such empathetic, talented work.
I had my quarterly hygienist appointment with Laura yesterday and she was fantastic. She’s incredibly knowledgeable, kind, and compassionate, with a calm and reassuring manner that immediately puts you at ease. She explained everything clearly and provided excellent care throughout. Laura is a real credit to the practice and I wouldn’t hesitate to recommend her to anyone. Five stars!
A fantastic experience and results so far. Honest and clear advice and treatment options, I felt informed at every stage of my treatment. Lynsay and Jonathan have both been professional and friendly, would definitely recommend.
Daryl has been the best throughout this whole process. It is always a lovely and welcoming environment & I couldn't be happier with the results. All of the staff have been great and made the process so easy!
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